think

think

Honest writing on AI product strategy, team leadership, and building in the age of intelligent systems.

2026

Jan 15The PM as Conductor: Humans, Agents, and the Future of Building→

2025

Jun 2Building AI Products, Part 3: Responsible AI Is a Product Discipline→ May 19Building AI Products, Part 2: The Discipline of Evals→ May 5Building AI Products, Part 1: First Principles Thinking→ Apr 10What Is MCP and Why PMs Should Care→ Mar 15The ChatGPT Question: What Happens When One Product Defines a Category→

2024

Nov 15AI That Lives on Your Device: The Challenges and Promise of On-Device Models→ Sep 10The Browser That Acts: Why I Joined Firefox to Build the Agentic Future→ Feb 15The Experimentation Engine: Multi-Armed Bandits, AI-Driven CRM, and the End of Batch-and-Blast→

2023

Dec 15The Awakening: 2023 and the Year Generative AI Touched Everything→ Aug 10The Invisible Architecture: How Social Graphs and Knowledge Graphs Shape What You See, Who You Meet, and What You Know→ Jun 15Swiping Right on Product Thinking: What Building for Tinder Taught Me About People→

2022

Dec 282022 in Review: The Year Tech Got Humbled and AI Got Creative→ Apr 7Product Innovation, Part 3: When to Kill Your Best Idea→ Mar 24Product Innovation, Part 2: The Discovery Habit→ Mar 10Product Innovation, Part 1: Why Most Teams Confuse Shipping With Innovating→

2021

Nov 10Personalized Learning's Billion-Dollar Bet: Where We Are and Where We're Going→ Oct 15Leading From Anywhere: What 0-to-1 Product Teams Look Like in a Remote World→ Sep 20What Three Baby Apps Taught Me About Great Product Design→

2020

Dec 202020 in Review: The Year AI Learned to Talk, Teach, and Fold Proteins→ Nov 1The Year Everything Went Digital (Whether We Were Ready or Not)→ Apr 30Product-Led Growth, Part 3: Onboarding Is the Product→ Apr 16Product-Led Growth, Part 2: The Anatomy of a Great Free Tier→ Apr 2Product-Led Growth, Part 1: Why the Best Products Sell Themselves→

2019

Dec 5When Your Chatbot Meets Your Customer Data: NLP and Personalization's Quiet Convergence→ Nov 8Personalization Grew Up. Did We?→ Sep 20The Year NLP Stopped Being a Research Project→ Jul 15The PM Who Can't Code (But Can Think in Systems)→

2018

Oct 5Personalization After Cambridge Analytica: Building Products People Actually Trust→ Aug 17The Personalization Paradox: Why 2018's Hottest Trend Is Falling Short→ May 10Product Managers Don't Need a Corner Office: The Case for Influence Over Authority→

2017

Dec 15Everything is About Reframing→ Dec 1It's All About People: User Research→

2016

Jul 1AI: Your Digital Best Friend→ May 1The Convergence of Internet of Things and Artificial Intelligence→

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